TERMS AND CONDITIONS OF SERVICE


GET RID OF JUNK LLC


Last Revised: March 28, 2026


These Terms and Conditions of Service (the “Agreement”) constitute a legally binding contract between Get Rid Of Junk LLC, an Illinois Limited Liability Company (the “Company”), and the individual or entity requesting services (the “Client”). By scheduling a service, accepting an estimate, or allowing the Company to enter the premises, the Client expressly agrees to be bound by the following terms and conditions:


1. RIGHT OF REFUSAL AND CANCELLATION

The Company reserves the absolute and unconditional right, in its sole discretion, to decline, cancel, or terminate any service request or ongoing job at any time, for any reason or no reason, without the requirement of a detailed explanation to the Client. This includes, but is not limited to, situations involving safety concerns, the presence of prohibited materials, or an environment deemed unsuitable or hazardous by the Company’s personnel.


2. RECORDING AND DOCUMENTATION FOR SECURITY PURPOSES


  • 2.1 Audio and Digital Records: For the safety of our staff, quality assurance, and the prevention of fraud, the Client acknowledges and provides express consent that all telephonic conversations, SMS/text message exchanges, and electronic communications with the Company may be recorded, monitored, and archived.
  • 2.2 Photographic Evidence: The Company will routinely capture "Before" and "After" photographs of the work area and the items being removed. These images shall serve as the definitive, indisputable record of the scope of work completed and the property's condition.
  • 2.3 Use of Records: These records are stored securely and will solely be utilized for internal training, verifying service completion, or as evidentiary support in the event of a payment dispute, chargeback, or legal claim.


3. LIMITATION OF LIABILITY & DAMAGE CLAIMS


  • 3.1 Pre-Existing Conditions: The Company shall not be held liable for any damages related to pre-existing conditions, structural weaknesses, or inherent defects in the Client’s property or the items being moved. The Client acknowledges that the removal of heavy or bulky items may reveal pre-existing damage to floors, walls, or sub-surfaces.
  • 3.2 Third-Party Actions: The Company assumes no liability for any damages, losses, or injuries caused by individuals not directly employed by the Company (e.g., household members, neighbors, or other on-site contractors).
  • 3.3 Cap on Liability: The Company’s total cumulative liability for any claim arising out of property damage or service execution is strictly limited to the total monetary amount paid by the Client for the specific service rendered.


4. PROHIBITED MATERIALS (HAZARDOUS WASTE)

In strict compliance with local, state, and federal environmental regulations, the Company explicitly prohibits the hauling, transportation, or disposal of hazardous materials. Prohibited items include, but are not limited to: chemicals, solvents, volatile liquids, biohazardous or medical waste, lead-based paints, unsealed oil containers, propane tanks, explosives, radioactive materials, and asbestos-containing materials. The Client warrants and represents that the items provided for removal do not contain any such materials. The Client shall completely indemnify and hold the Company harmless against any fines, legal fees, or environmental cleanup costs resulting from the undisclosed or accidental presence of hazardous waste.


5. SITE ACCESS & SUPERVISION


  • 5.1 Standard Supervision: As a mandatory safety protocol, a legal adult (18 years of age or older) with the authority to sign service documents must be present on-site during the execution of services.
  • 5.2 Unattended Service Exception: The Company may, at its sole discretion, perform services without a Client or authorized adult present only if: (a) Express prior authorization has been established between the Company and the Client via written or recorded verbal communication; and (b) The Client warrants and guarantees that no individuals under the age of 18 will be present on the property for the duration of the service.
  • 5.3 Waiver of Contest: If service is performed unattended pursuant to Section 5.2, the Client irrevocably waives the right to contest the specific items removed or the final condition of the work area.


6. ESTIMATES, PRICING, AND DENSITY SURCHARGES


  • 6.1 Non-Binding Estimates: All digital, telephonic, or preliminary estimates are non-binding price ranges based solely on the Client's initial description. The final, binding price will be determined on-site by the Company’s lead technician based on actual volume (load space), weight, and required labor.
  • 6.2 Hidden Weight & Density Surcharge: Estimates are primarily based on volume. However, the Company reserves the right to apply a "Density Surcharge" for disproportionately heavy materials (e.g., concrete, dirt, rocks, bricks, roofing shingles, or safes). The Client must explicitly disclose the presence of such materials prior to loading. Failure to disclose may result in an immediate job cancellation or a revised, binding on-site quote.


7. PAYMENT TERMS AND DELINQUENCY

Payment is due in full immediately upon the completion of the loading process, prior to the Company's departure from the premises. The Company accepts cash and authorized credit/debit cards. Any payment returned for insufficient funds, or any payment disputed via a credit card chargeback without legally justifiable cause, shall be subject to a mandatory $50.00 Administrative Fee, in addition to all costs of collection, including but not limited to reasonable attorney fees and court costs.


8. RIGHT OF POSSESSION AND TITLE

Upon the Company’s removal of any items from the Client’s property and the subsequent loading of said items into the Company’s vehicle, the Client immediately and irrevocably waives all right, title, and interest in such items. All items formally become the sole property of Get Rid Of Junk LLC, to be disposed of, recycled, donated, or sold at the Company’s absolute discretion. The Company is under no legal obligation to search for, recover, or return any item once it has been loaded.


9. PROPERTY OWNERSHIP AND ABANDONED PROPERTY

If the Client is acting as a landlord, property manager, real estate agent, or authorized representative, the Client expressly represents and warrants that they possess the full legal right, title, and authority to order the disposal of the items on the premises. The Client agrees to fully indemnify, defend, and hold Get Rid Of Junk LLC harmless against any claims of wrongful eviction, conversion, or theft of property brought by third-party tenants, former occupants, or external owners.


10. FORCE MAJEURE

The Company shall not be deemed in breach of this Agreement, nor held liable for any delay or failure to perform services, resulting directly or indirectly from "Acts of God" or circumstances beyond its reasonable control. This includes, but is not limited to, severe weather conditions (e.g., blizzards, ice storms, flooding), unexpected road closures, unavoidable vehicle mechanical failures, or the unannounced closure of disposal and recycling facilities. In such events, the Company will make a good-faith effort to communicate with the Client and reschedule the service at the earliest mutually agreeable opportunity.


11. INDEMNIFICATION

The Client agrees to indemnify, defend, and hold harmless Get Rid Of Junk LLC, its members, managers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney fees) arising from the Client’s breach of any provision of this Agreement, or from any negligent acts or omissions by the Client.


12. GOVERNING LAW AND SEVERABILITY

This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois. Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state courts located in Will County, Illinois. If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.