GET RID OF JUNK LLC Privacy Policy 

 

Introduction to Our Privacy & Accessibility Practices

 Welcome to the Privacy Policy of Get Rid Of Junk LLC. We value the trust you place in our local family business and are committed to protecting your personal information with the same care we use to service your property. This policy provides a transparent overview of how we collect, utilize, and safeguard your data.


Our Commitment to Accessibility & Non-Discrimination

Get Rid Of Junk LLC is dedicated to ensuring that our digital presence and our professional services are accessible to everyone. We strictly prohibit discrimination on the basis of disability, race, color, religion, sex, or national origin.


ADA Compliance: We are actively working to align our Website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure that individuals with disabilities—including those using screen readers or keyboard-only navigation—can easily access our information.


Reasonable Accommodations: We understand that every customer has unique needs. If you encounter any difficulty accessing our Site or require specific accommodations to engage our services, we are eager to assist. We encourage you to contact us directly so we can make the necessary arrangements to provide you with a better, more accessible experience.


What You Will Find in This Policy:

Within this document, you will find detailed disclosures regarding:


Data Collection Categories: What we collect to facilitate your service requests.


Security Protocols: Our partnerships with reputable, PCI-compliant financial institutions.


Your Data Rights: How to access, correct, or request the deletion of your records; and


Safety Standards: Our "Adult Presence" requirement to protect minors and your property.


By utilizing our Site or engaging our services, you acknowledge that you have read and understood these practices. We are proud to serve the Bolingbrook community with integrity and inclusivity.


Grounds for data collection:


We process your Personal Information based on the following legal and operational requirements for providing professional junk removal:


Contractual Necessity: We require your information to fulfill your service requests—specifically to generate accurate quotes, navigate our trucks to your service address, and perform the physical removal of items.


Safety & Compliance: We collect data to ensure compliance with Illinois Environmental Protection Agency (IEPA) regulations regarding the disposal of prohibited materials and to maintain accurate records for state tax purposes.


Legitimate Interests: We use your information to improve our routing efficiency, manage our local scheduling in Bolingbrook and surrounding areas, and protect our business from fraudulent bookings.


Express Consent: When you provide your phone number, you are giving us "Prior Express Consent" to contact you via call or text message strictly regarding your appointment and service updates.

 

What information we collect?


 To provide a safe and efficient junk removal experience, we collect two types of data:


1. Personal Information (Identifiable):


  • Contact Details: Your name, email address, and mobile phone number.
  • Service Address: The specific physical location in Bolingbrook or nearby suburbs where the junk is located.
  • Service Photos: If you upload photos of your junk for a quote, these are stored to help our team prepare the right equipment (e.g., specific trailer size).
  • SMS Consent Data: We record your opt-in to receive text message appointment reminders.


2. Non-Personal Information (Technical):


  • Site Analytics: Using Google Analytics, we see how neighbors find our site (e.g., via Google Search) and which service pages are most visited.
  • Device Data: Your IP address and browser type, which helps us ensure our website is accessible and functional on your specific device.


 

How do we receive information about you?

 

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).

 

How We Use and Share Your Information


 We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy. We use the information we collect to ensure a seamless junk removal experience for our local neighbors.


We may use the information for the following purposes:


Service Communication: To confirm your booking, provide on-site arrival notifications via phone or SMS, and send digital receipts or invoices after your junk has been hauled.


Customer Support: To respond to your inquiries regarding quotes, scheduling, or specific items you need removed.


Updates & Marketing: To keep you informed of our latest service areas, seasonal discounts, or eco-friendly disposal initiatives (you may opt-out of marketing at any time).


Site Improvement: To perform statistical and analytical research to ensure our website remains fast, accessible, and easy to use on both mobile and desktop devices.


Sharing with Trusted Third Parties:


In addition to the uses listed above, we may transfer or disclose Personal Information to our trusted third-party providers who assist us in our daily operations. These include:


Website Hosting & Digital Operations: Our digital presence is hosted and operated by a third-party service infrastructure provider. This partner provides the secure cloud environment and technical tools necessary for our Site to function, including our online booking and quote request systems.


Payment Processing & Financial Security: All financial transactions are handled by a PCI-DSS compliant payment processing partner. When you pay for services, your credit card information is transmitted via industry-standard encryption (SSL/TLS) directly to this partner’s secure environment.


Service Analytics: Providers like Google Analytics, which help us evaluate the success of our local search visibility and help us reach more neighbors in Bolingbrook and the surrounding areas.


Marketing & Communications: Email or SMS tools used to deliver your appointment reminders and service updates.


Legal Compliance & Safety: We may disclose information if required by law or in good faith belief that such action is necessary to comply with local Illinois regulations, investigate potential fraud, protect the safety of our team and users, or defend against legal claims.

 

User Rights

 Get Rid Of Junk LLC, we recognize your right to control how your personal information is utilized. In accordance with applicable privacy frameworks and Illinois business standards, you may exercise the following rights regarding your data:


Right of Access & Confirmation: You may request confirmation as to whether or not your personal information is being processed by us. Upon a verified request, we will provide you with a clear record of the specific data we maintain, including your service history and contact details.


Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal information in our control (e.g., updating a service address or correcting a misspelled name).


Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal information from our active databases. Please note that this right is subject to specific legal and regulatory exceptions (see "Retention" below).


Right to Object & Restrict Processing: You may object to the processing of your data for marketing purposes or request that we limit how your information is used in specific circumstances.


Right to Data Portability: You may request a copy of the personal information you have volunteered to us in a structured, commonly used, and machine-readable format.


Withdrawal of Consent: Where processing is based on your consent (such as SMS appointment reminders), you have the right to withdraw that consent at any time.


Legal Limitations & Regulatory Requirements:

  Please be advised that these rights are not absolute. Get Rid Of Junk LLC is subject to legitimate interests and stringent regulatory requirements, including IRS and Illinois Department of Revenue mandates. We are legally required to retain certain transaction records, tax invoices, and service contracts for a minimum period regardless of a deletion request.


How to Exercise Your Rights:

To exercise any of the aforementioned rights, or to receive further clarification regarding your data, please contact our Privacy Coordinator using the details provided below. We will respond to all valid requests within 30 days.


Email: contact@getridofjunktoday.com


Phone: 914-7583969


Get Rid Of Junk LLC, Bolingbrook, IL 60440

 

Retention

 

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 


We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

 

Cookies

 

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 


A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 


The Site uses the following types of cookies:


a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period, and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example, to allow us to store your preferences for the next sign-in. 


c. 'third-party cookies' which are set by other online services who run content on the page you are viewing, for example, by third-party analytics companies who monitor and analyze our web access.


Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly, and your online experience may be limited.


We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

 

Third party collection of information

 

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 


This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

 How do we safeguard your information?

 We implement a comprehensive suite of technical and organizational security measures designed to maintain the integrity and confidentiality of your personal information. Our security framework is built upon industry-standard protocols to prevent unauthorized access, disclosure, or misuse of the data we collect.


Our Safeguarding Practices Include:


Encryption & Secure Transmission: We utilize Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption protocols to protect data as it travels between your device and our Site.


Secure Payment Processing: We do not store full credit card numbers on our local servers. All financial transactions are processed through our trusted partner, utilizing PCI-DSS compliant tokenization and "fortress-level" encryption to ensure your billing data remains secure.


Access Controls: Access to your personal information is strictly limited to authorized personnel who require such data to perform their specific job functions (e.g., dispatching a truck to your service address). We enforce the "principle of least privilege" across all our digital systems.


Third-Party Compliance: We mandate that any third-party service providers (such as our website hosting and digital infrastructure platforms) adhere to security requirements that are at least as stringent as those outlined in this Privacy Policy.


Regular Monitoring: We perform ongoing technical diagnostics and utilize automated tools to monitor our Site for potential vulnerabilities or suspicious activity.


Limitation of Liability & Disclaimer:

While we take exhaustive and reasonable steps to safeguard your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot be held responsible for the unauthorized acts of third parties who may attempt to circumvent our security measures or abuse our Site. Get Rid Of Junk LLC makes no warranty, express, implied, or otherwise, that we will prevent all instances of unauthorized access, and by using our Site, you acknowledge these inherent digital risks.

 Transfer of data outside the USA

 

Cross-Border Data Transfers & Digital Infrastructure


As a professional service provider based in Illinois, Get Rid Of Junk LLC utilizes enterprise-grade digital infrastructure—including cloud-based hosting, encrypted payment gateways, and automated communication platforms—to manage our daily operations.


1. Disclosure of Data Location & Storage

Please be advised that while our primary business operations are conducted within the United States, our third-party service infrastructure providers may utilize a global network of servers for data storage, system redundancy, and processing efficiency. Consequently, your personal information may be transferred to, and maintained on, servers located outside of your state or country of residence, where data protection laws may differ from those in your local jurisdiction.


2. Standardized Safeguards

Regardless of the physical location of the server, Get Rid Of Junk LLC remains committed to maintaining high standards of data integrity:


Reputable Partners: We only engage with reputable, industry-recognized service providers who implement robust security protocols and contractual data protections.


Regulatory Compliance: We require our service processors to maintain security measures that are consistent with this Privacy Policy and applicable U.S. data privacy standards.


Encryption Standards: All data transferred across these networks is protected by industry-standard encryption (such as TLS/SSL) to prevent unauthorized interception.


3. Explicit Consent to Transfer

By utilizing our Site and voluntarily providing your personal information, you acknowledge and provide express consent to the transfer, storage, and processing of your data across these professional digital networks. We take all measures reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of its geographic location.

 

Advertisement & Behavioral Marketing

 We utilize industry-standard advertising technologies to present relevant information regarding our professional junk removal services. These technologies allow us to evaluate the effectiveness of our marketing and provide a personalized experience for our users.


1. Data Collection for Advertising

We may utilize third-party advertising technology to serve advertisements when you access our Site. This technology may utilize non-identifiable information regarding your use of the Services (e.g., through the use of cookies or pixels) to serve advertisements to you. This data is used solely to:


  • Measure the reach of our local advertising in the Bolingbrook area.
  • Present you with relevant service offers based on your previous interaction with our Site.


2. Your Rights & Choice to Opt-Out

We respect your right to control your digital footprint. To exercise your right to opt-out of targeted advertising or the collection of data for marketing purposes, you may use any of the following methods:


Direct Request: You may contact our Privacy Coordinator at contact@getridofjunktoday.com to request that your information be excluded from our internal marketing lists.


Browser-Level Signals: Our Site recognizes Global Privacy Control (GPC) signals. If your browser is configured to send a GPC signal, we will automatically honor that as a request to opt-out of targeted advertising.


Standard Browser Controls: You may manage or block cookies directly through your web browser’s privacy settings.


3. Third-Party Privacy Disclosures

Please be advised that this Privacy Policy applies only to the data practices of Get Rid Of Junk LLC. We do not control the independent privacy policies of third-party advertising platforms. We recommend that users review the privacy statements of any external platform they interact with to understand their data collection practices.

 

Marketing

 

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you. 


Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 


Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

 

Corporate transaction

 

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

 

Minors & Service Safety Requirements

 1. Age Restrictions (Users Under 18)

We understand the importance of protecting the privacy and safety of minors. Our Site and our professional junk removal services are strictly directed at, and designed for, individuals who are at least 18 years of age.


Prohibition of Use: Under no circumstances do we knowingly allow the use of our services, or the collection of personal information, from individuals under the age of 18.


Data Deletion: If a parent or legal guardian becomes aware that an individual under 18 has provided us with personal information, please contact our Privacy Coordinator at contact@getridofjunktoday.com immediately. We will take swift action to delete such records from our systems in compliance with the Children’s Online Privacy Protection Act (COPPA).


2. Physical Service Policy & Adult Supervision

To ensure the safety of our crew and the security of your property, Get Rid Of Junk LLC enforces a mandatory "Adult Presence" protocol for all on-site operations:


Mandatory On-Site Adult: We strictly reserve the right to cancel or reschedule any job if a legal adult (18 years or older) is not present on-site to authorize property access and supervise the work area.


Refusal of Entry: If our team arrives at a service location and finds only unaccompanied minors (under 18) present, we will not enter the premises. 


Pre-Arranged Exceptions: The only exception to this policy is if a specific, written agreement has been established prior to the arrival of our crew, confirming that the property is vacant and that no minors are present on the site during the duration of the service.


Contractual Capacity: As individuals under 18 cannot legally enter into service contracts in the State of Illinois, all service agreements must be signed and authorized by a legal adult.

 

Updates or amendments to this Privacy Policy

 

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy Policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

 

How to contact us

 If you have questions regarding this Privacy Policy or our data practices, please reach out to us. We are committed to protecting the privacy of our local customers.


Privacy Coordinator

Email: contact@getridofjunktoday.com

Phone: 914-7583969

Location: Bolingbrook, IL 60440


Last Modified: March 25, 2026